Frequently asked questions
Still unsure? WhatsApp +91 75503 57737 and a real person will reply.
How do I order?
Add products on the order page, place the order, pay from your own UPI app or bank and send us the payment proof. See how to order.
Is there a minimum order?
Yes, ₹5,000. Courier from Tamil Nadu makes smaller orders uneconomical; the cart shows a progress bar to the minimum.
How do I pay?
From your own UPI app or bank, straight to Sivakasi Enterprises: scan the PhonePe, BHIM or GPay QR, pay to UPI ID sivakasienterprises@ybl or @ibl, pay to PhonePe number 7904567729, or transfer to our State Bank of India current account. See payment details.
Do you accept online payment or cash on delivery?
Neither. Fireworks cannot be sold through e-commerce websites, so this website is for seeing our products and sending an enquiry, and couriers carry only fully paid orders. You pay by UPI or bank transfer and confirm with the transaction ID and a WhatsApp screenshot.
How do I know you received my payment?
Enter the UPI transaction ID on your order page and the status changes to payment claimed straight away. We verify payments at 11 am and 7 pm every day, and you get an email and WhatsApp when it becomes payment verified.
Do you deliver to my door?
Yes, by courier to any address in Kerala with a PIN code. ₹600 per order, free above ₹15,000. See delivery areas.
What is the last date to order for Diwali?
Tuesday 3 November 2026. Orders paid by then reach your door on or before Diwali, or are refunded in full.
What is your refund policy?
If a paid order placed by 3 November does not reach your door by Diwali, you get a full refund. Delivered orders cannot be returned, as fireworks cannot be sent back by courier. See our refund policy.